The present conditions of sale are defined by the company INNOCRESS whose head office is located at 400 rue du Moulin – 60190 Moyenneville, registered with the Register of Commerce and Companies of Beauvais under the number SIRET 81225581800013 ; they concern any individual or legal entity wishing to make a purchase via the website https://innocress.fr.
Article 1. Subject
The present conditions of sale define the contractual relations between INNOCRESS and the buyer and the conditions applicable to any purchase made through the website https://innocress.fr. The acquisition of a product through this site implies an acceptance without reserve by the buyer of these conditions of sale which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares to have full legal capacity, allowing him to commit himself under these general conditions of sale.
INNOCRESS reserves the right to modify these terms and conditions of sale at any time, in order to comply with any new regulation or in order to improve the use of its website. Therefore, the applicable conditions are those in force at the date of the order by the buyer.
Article 2. Products
Innocress produces high-quality cress powder (storing nutrients and other active ingredients). This powder is used to make food ingredients, food supplements and cosmetics.
The products offered for sale online are those that appear on the site https://innocress.fr of the company INNOCRESS within the limits of the available stocks. INNOCRESS reserves the right to modify the product range at any time.
Each product is presented on the website in the form of a description containing its main technical characteristics, in particular (status, quantities, composition, use). The photographs are as faithful as possible but do not bind the seller. The sale of the products presented on the site https://innocress.fr is intended for all buyers resident in European countries who fully allow the entry of these products into their territory.
Article 3. Price
The prices appearing on the product sheets of the website and are prices in Euros (€) all taxes included (including taxes) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products.
INNOCRESS reserves the right to change its prices at any time, however, it being understood that the price appearing in the catalogue on the day of the order will be the only one applicable to the buyer.
The prices indicated do not include delivery costs, charged in addition to the price of the products purchased according to the total amount of the order.
Article 4. Order and payment terms
Before any order, the buyer must create an account on the site https://innocress.fr. The account creation section is accessible directly from the menu bar. At each visit, the buyer, if he wishes to order or consult his account, must identify himself using this information.
The company INNOCRESS offers the buyer to order and pay its products in several steps, with 2 payment options to choose from: by credit card (via Crédit Agricole’s secure E-TRANSACTIONS ACCESS system) or via the PAYPAL system.
In both cases, the buyer is invited to check all the information, read and accept these general conditions of sale by ticking the corresponding box, then to validate his order by clicking on the button “Confirm my order”.
If payment is accepted, the order is registered and the contract is definitively formed. Payment by credit card or PAYPAL account is irrevocable.
The confirmation of an order thus implies acceptance of these conditions of sale, the recognition of having perfect knowledge of them and the renunciation to avail of its own conditions of purchase. All data provided and the recorded confirmation will be used as proof of the transaction. If the buyer has an e-mail address and he has filled it in at the time of the order, the company INNOCRESS will send him by e-mail the confirmation of the registration of his order.
If the buyer wishes to contact the company INNOCRESS he can do so either by mail to the following address: INNOCRESS 400 rue du Moulin – 60190 Moyenneville; or by email to the following address: firstname.lastname@example.org.
Article 5. Reservation of title
The company INNOCRESS retains full ownership of the products sold until the perfect collection of the price, in principal, including fees and taxes.
Article 6. Cancellation
Pursuant to Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise its right of withdrawal and thus return the product to the seller for exchange or refund without penalty, with the exception of return costs.
Article 7. Delivery
Deliveries are made to the address indicated at the time of the order which can only be in the geographical area referred to in article 2. Orders are made by La Poste via COLISSIMO, delivery service with tracking, delivery without signature. The delivery times are given only as an indication; if they – except in case of force majeure – exceed thirty days from the order, the sales contract may be terminated and the buyer refunded.
Transport-related risks are borne by the purchaser from the moment the items leave the premises of INNOCRESS. In case of damage during transport, any protest must be made to La Poste within three days of delivery.
Article 8. Guarantee
All products supplied by INNOCRESS benefit from the legal guarantees provided by the Civil Code and the Consumer Code. In the case of non-conformity of a product sold not detectable at the time of delivery or of any hidden defect arising from a defect of material, design or manufacture affecting the product delivered and making it unfit for consumption, it can be returned to the company INNOCRESS which will take it back, exchange it or refund it.
All claims, exchange requests or refunds must be made by post to INNOCRESS, 400 rue du Moulin – 60190 Moyenneville, within 30 days of delivery.
Article 9. Responsibility
The company INNOCRESS in the distance selling process, is only bound by an obligation of means. Its liability cannot be incurred for any damage resulting from the use of the Internet network such as data loss, intrusion, virus, service disruption, or other unintended problems.
Article 10. Intellectual property
All elements of the site https://innocress.fr are and remain the intellectual and exclusive property of the company INNOCRESS. No one is authorized to reproduce, use, or use for any reason, even partially, elements of the site in the form of a photo, logo, visual or text.
Article 11. Personal data
Article 12. Dispute settlement
These remote sales conditions are subject to French law. For all disputes or disputes, the competent tribunal will be that of Beauvais.
Mises à jour le 26 novembre 2021